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Preparation forms the basis for a good interview
by Mandy Leggio
Research is one of the most important factors of interviewing. It is easy to obtain information
regarding most corporations or businesses on the World Wide Web.
Awareness of a company's background and of the actual position desired is crucial. Also, be aware
of what is expected of you and what you expect from the company.
"The number one issue, employers have told us is that students haven't researched the company, and
they ask questions or respond to questions in ways that show a lack of knowledge," said Rhonda
Boyles,
associate director for career services. "It is appropriate to call the employer and ask for any
marketing or recruiting information that they can provide in advance of your interview."
When arriving for the interview, look at the setting. Noticing how employees act toward you and
others provide a feel for the work environment, and possibly even clues on how the interview will be
administered.
The type of attire employees wear also reveals the attitudes and culture of the workplace.
"It is a good idea to drive out to where the interview is the day before and take a look around,"
said Chris Evans, a counselor at San Jacinto College. "Be sure to know exactly how long it took you
to get there with or without traffic so that you are sure to arrive on time." Evans suggests bringing a list of your best qualities to an interview. Throughout the interview,
refer back to these qualities when asked questions about experience. Always have an extra copy of a
resume for the employer; this shows preparedness. Leave the list for the potential employer to review.
Create a list of possible questions to prepare for unexpected questions.
When approaching the interviewer, it is important to refer to him or her correctly. Use the
employer's professional title or courtesy title followed by his or her last name, unless otherwise
instructed.
"Many times an employer will tell you how he or she wants to be addressed, or will correct you when
you call them by their full title," Evans said.
During an interview, discrimination can easily enter conversation. Federal law protects applicants
from answering questions concerning such issues as family, race, creed or health. Some examples are:
"Are you married?" "With whom do you live?" "Have you ever filed bankruptcy?" "Are you expecting to
have children?"
"If inappropriate questions arise in an interview, this may raise a red flag on whether or not you
want to work for this company," Evans said. "Possibly you could put the question off by responding
with, 'Can I get back to you on that?'"
Knowing when to follow up after an interview to learn of the outcome often raises confusion among
rookie interviewees. Call-backs and thank-you responses are acceptable after the interview.
The formality of the interview and formality of the company itself will determine if a card or
formal letter is necessary to show your gratitude for the interviewer's time.
According to Boyles, ideally an interviewee should ask the employer before leaving the interview
how long it will be before hearing a response. Once the time period elapses, it is appropriate to make
a follow-up call.
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